Privacy Policy
At 6six, your personal information is handled with strict security. This policy explains in detail what information is collected, how it is used, and what your rights are.
This privacy policy clearly explains how 6six collects, processes, and protects user information on the platform. By creating an account or starting to use our services, you are considered to have accepted the terms of this policy. If you have any questions, contact our support team via live chat or email.
Table of Contents
1 What Information Is Collected
Various types of information are collected at 6six to enable registration and run services smoothly. This information can broadly be divided into two categories — information provided directly by you and information collected automatically.
1.1 Information Provided Directly
Information you provide when creating an account and during your use of our services:
- Full name and date of birth
- Email address and mobile number
- Bank account or mobile banking details (bKash, Nagad, Rocket — for transaction verification only)
- National ID card or passport details for identity verification
- Address information
- Contact details provided via support chat or email
1.2 Automatically Collected Information
Information collected automatically while you use the 6six platform:
- IP address and device type
- Browser version and operating system
- Time of site access, time spent, and pages visited
- Game history and transaction records
- Information collected through cookies and similar tracking technology
2 How Information Is Collected
6six collects information through several methods. Information is collected directly through account registration forms, deposit or withdrawal requests, live chat sessions, and email correspondence. From the moment you access the site, technical information is also recorded automatically through server logs, cookies, and analytics tools.
Information is also collected when documents are submitted during the identity verification (KYC) process. 6six only collects the amount of information necessary to provide services — no more is requested.
3 Purpose of Using Information
Collected information is used only for specific, legitimate purposes. 6six never sells your information to third parties for commercial gain.
3.1 Primary Purposes
- Creating, managing, and verifying accounts
- Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, and bank transfer)
- Providing bonuses and managing promotional offers
- Providing 24/7 customer support
- Preventing fraud and unauthorised access
3.2 Additional Purposes
- Analysing data to improve platform quality and user experience
- Meeting applicable legal obligations
- Sending relevant promotional messages where you have given consent
- Monitoring usage patterns in line with responsible gaming guidelines
Important: Under 6six's Terms and Conditions, by using the platform you consent to your information being processed for these purposes. You may withdraw this consent at any time, though doing so may limit access to some services.
4 Sharing Information with Third Parties
6six may share information with trusted third parties in certain specific circumstances. However, such sharing is always controlled and limited in scope.
4.1 Service Partners
For payment processing, we share the necessary transaction-related information with bKash, Nagad, Rocket, and banking partners. Game providers (such as Evolution, Pragmatic Play, JILI, PG Soft, Spribe) may receive the minimum applicable information needed to ensure fair gameplay.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a legitimate request from a government authority, or applicable law. In such cases, 6six provides only the minimum necessary information.
4.3 What Is Not Done
- Your information is not sold to any advertiser
- Personal information is not shared with unnecessary third parties
- Information is not transferred for marketing purposes without your consent
5 Cookies and Tracking Technology
6six uses cookies to keep the website and app running smoothly. Cookies are small text files stored in your browser that help improve site functionality.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and for security — these cannot be disabled.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Used to understand which parts of the site are used most — activated with your consent.
You can delete non-essential cookies or prevent new ones from being accepted through your browser settings. However, disabling certain essential cookies may affect the core functionality of the site.
6 Data Storage and Security
6six uses advanced technical and organisational measures to protect your information. All data transmission is secured through SSL (Secure Sockets Layer) encryption.
6.1 Security Measures
- Bank-grade SSL encryption technology
- Password hashing and secure storage methods
- Regular security reviews and vulnerability testing
- Access controls — only authorised staff can view information
- Automated alerts for suspicious logins or transactions
6.2 Data Retention Period
Information is retained while your account is active and, after closure, for a set period as required by law. Transaction records are kept for a defined period in accordance with financial regulations. Once this period ends, information is securely deleted or anonymised.
7 Your Rights
As a 6six user, you have several important rights over your own information. 6six respects these rights and responds to requests within a reasonable time.
7.1 Access and Correction
You may request to view the information stored about you at any time. If any information is incorrect or incomplete, you may request a correction. You can update much of your information directly in your account settings.
7.2 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, information related to legal obligations or ongoing transactions may fall outside the scope of this right.
7.3 Objection to Processing
You may withdraw your consent for marketing communications at any time. You also have the right to object to certain types of data processing.
To exercise these rights, contact our support team via live chat or email. You can also find related information in the FAQ section.
8 Protection of Minors
All 6six services are intended only for individuals aged 21 and above. Personal information of minors is not knowingly collected.
If it appears that information from a minor has been collected by mistake, it will be promptly deleted and the relevant account will be closed. The Responsible Gaming guidelines provide full details on the age verification process.
9 Changes to the Policy
6six reserves the right to update this privacy policy as needed. Notice of any significant changes will be sent to your registered email or posted directly on the platform beforehand.
If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly. If you have any questions about changes to the policy, visit the About Us page and contact the support team.
10 Contact
If you have any questions or concerns about this privacy policy, please get in touch with us:
- Live Chat: 24/7 support — available in Bengali and English
- Email: [email protected]
Our support team generally responds to your requests promptly. Formal requests regarding information may require identity verification.